The Headache: Everyone is doing more with less. Everyone has pressure. Everyone needs to keep customers happy.
Our Question: What examples of stellar service have you seen as a customer? And what can banks adapt and learn from those companies—national, local, or even a competitor?
Come see what other bankers think, and add your own views
Customer Service: Who out there has made you smile lately?
|Tell us about
a good example of customer service that you've experienced yourself at
another company—from the local diner to a major airline. Tell us about
the experience, including: the company name; why you were impressed;
and if you think a bank could adapt the idea. And if you personally in
your work, or your bank officially, have adapted that idea, tell us
about that too.
Let's hear your views and ideas below! (Editorial Note: Contributions to Pass the Aspirin may also appear in our print edition. While we will ask for your e-mail address, this is only as an aid to verifying identity and will not be used for any marketing or promotional purpose. The e-mail address will not be published.)
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