Andrea Rovira's Blog
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Sep 04
2012

Multichannel Banking 2.0—Customer Ecosystems

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By Manish Grover, program director with MindTree's Enterprise Solutions and Consulting Group.
 
 
Investments in multichannel banking have been focusing on traditional and commonly known media such as mobile, web, branches, paper, email, and ATMs. These strategies have no doubt brought tremendous advances in customer experience, operating cost synergies, and
Aug 31
2012

EXAMS: 9 basics--and not so basics--for better ones

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Ready for your next safety-and-soundness visit?

Aug 24
2012

CREDIT CARDS: Debt rising, but delinquencies drop to near-record lows

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Nonprime borrowers get a bigger slice of a bigger pie

Aug 24
2012

AUTO LENDING: Payment performance strong

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Trend good despite higher levels, more nonprime borrowing

Aug 14
2012

CONFIRMATIONS CONFIRMED Online confirmation thwarts fraud, lowers errors

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By John Ginovsky
 
 
  http://www.ababj.com/images/Tech_Topics/81412_confirmation.jpg
   
The process of confirming client data in response to auditor requests is as routine and mundane as anything in the business of banking, but with recent technological advances the old paper-based system likely will switch to an online process.
 
Reasons: Advanced fraud detection and protection, and
Aug 10
2012

ECONOMIC MONITOR: Downbeat consumers cut spending

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Next milestone is back-to-school season

Aug 10
2012

BASEL III DEBATE: Community bankers don’t like it

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Industry wins more time to comment on proposals

Aug 10
2012

BOOK REVIEW: Olympics coach shows managers how to win

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Turning every experience into a learning opportunity



Aug 10
2012

BOOK REVIEW: Good press for finance, for a change

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Author argues finance can be force for good in tough times

Aug 09
2012

FIRST PERSON: Thriller written on a napkin

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Banker turns sudden idea into published mystery novel