While online- and mobile-banking technology development glows white hot, the branch channel is cooling on the back burner. Yet most observers say that, like paper checks, bricks and mortar will not go away, despite waning use. How can technology and new thinking breathe life into branches?

Tech Topics discussed this question with Nigel

How are industry professionals reducing the cost and time of product delivery using emerging technologies? Tech Topics moderated a panel of experts who provided sharp insights into the challenges facing banks and how they are responding. In part one of a two-part series, responses to regulatory pressures, the use of cloud computing, and mobile technology developments figure prominently in the

By John Ginovsky

While about a third of small businesses currently use mobile banking, that’s likely to increase to 54% by 2015 according to Aite research. Banks need to be ready and able not only to offer the mobile channel to their commercial customers, but to tailor it with added value so that businesses would actually be willing to pay for the product.

Tech Topics

By Manish Grover, Consulting, MindTree Ltd.

 

 

The use of digital business techniques, such as experience design, mobile and social media leverage, and information and systems integration across the enterprise can produce unified business and customer relationship views. There are several valuable initiatives underway in the industry today. These include product