The Headache: Everyone is doing more with less. Everyone has pressure. Everyone needs to keep customers happy.

Our Question: What examples of stellar service have you seen as a customer? And what can banks adapt and learn from those companies—national, local, or even a competitor?

Come see what other bankers think, and add your own views

The Headache: Troubled times and daunting new regulatory burdens distract bankers from business. 

Our Question: What is your bank doing to rise above the fray and plan, practically, for the future?

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The Headache: The Dodd-Frank Act is 2,300 pages of challenges for banks. 

Our Question: What is your bank doing to get ready?

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The Headache: Corrosive office gossip can be sand in the gears of your bank.

Our Question: How does your bank stop damaging office gossip?

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The Headache: Even in these cost-conscious times, community banks frequently need to use consultants. 

Our Question: How do you get the help you need without paying too much?

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The Headache: Out-of-town training costs money by itself, and traveling to get to it adds even more expense.

Our Question:  How does your bank control costs without staff going stale?

The Headache: Beyond their own unique costs of doing business, banks remain subject to all the other costs any business faces, just to keep the doors open and the lights on. 

Our Question: What steps is your bank taking to control everyday operational costs?

The Headache: Rising levels of nonperforming loans, especially commercial real estate credit, challenge the industry.
Our Question: What is your bank doing to deal with the workout challenge?

The Headache: Networking grows increasingly critical as a workplace skill, for bankers at all levels.
Our Question: What tips can you share with fellow bankers that help you network ?

The Headache: Personal productivity tools like Blackberries, e-mail, and cell phones that sometimes make business life harder.

Our Question: How do you get out of these "productivity" devices what you originally hoped for?

Come see what other bankers think, and add your own views