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Oct 29
2009

Skip the About Us drop-down. Try an About You video

Posted by Dan Fisher in Beyond the Bank

As an industry, we are really missing a tremendous opportunity. Have you looked at banking websites lately? I am not talking about your internet banking page. I am talking about your home page. The landing page that gives the online visitor your locations, lists all of your products, has an “About Us” option and a plethora of drop-down boxes.

Oct 28
2009

LENDER LIABILITY LURKS BEHIND TODAY'S CRISIS

Posted by Ed O'Leary in Talking Credit

Risks lie not only in what you've told errant borrowers,

but in what you've let them get away with in better times

Oct 26
2009

Everybody Wake Up—If You are Living with Your Eyes Closed

Posted by John Byrne in AML Fraud and other things

John brings back highlights from the ABA/ABA Money Laundering Enforcement Conference

Second of a two-part series reporting on fall AML/BSA conferences

Oct 16
2009

When industry image ebbs, it's time to improve bank governance

Posted by Andrea Rovira in Untagged 

Seven best practices can improve your bank’s corporate governance...
 
...whether you live on Wall Street or Main Street

Oct 16
2009

Biggest annuity gains may already have come

Posted by Andrea Rovira in Untagged 

Large BHC results up, midize and small BHC results fall
Oct 15
2009

TEN TIPS TO SPOT BORROWER TROUBLE

Posted by Ed O'Leary in Talking Credit

You can spot trouble coming, if you look and listen. Here's how
Oct 14
2009

Why you should budget to attend CES

Posted by Dan Fisher in Beyond the Bank

I know there’s a straitjacket on nonessential travel, but there is one conference that you should push to attend. On Jan. 7, 2010, the International Consumer Electronics Show (CES) opens in Las Vegas. This four-day event is the largest display of innovations in the world with over 100,000 participants. Gadgets, cutting-edge technology, experimental prototypes, and games in a wide range of applications, from the trivial to the educational are on display.
Oct 08
2009

The mysterious case of the reactivating customer

Posted by Andrea Rovira in Untagged 

A dormant customer suddenly becomes active. Cause for alarm or rejoicing?
Oct 07
2009

INSIDER LENDING NONCOMPLIANCE NOW DISCLOSABLE

Posted by Nancy Derr-Castiglione in Lucy and Nancys Common Sense Compliance

Revised FDIC rule requires disclosure of errors in insider lending compliance
Oct 07
2009

GOT THE BLUES? GO SEE A CUSTOMER TODAY--AND TOMORROW

Posted by Ed O'Leary in Talking Credit

You won't produce a better tomorrow just from behind your desk. Ed says, get up, get moving, and visit your borrowers today