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Moderator's Blog
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Jan 27
2012

SOCIAL FEEDBACK FROM CUSTOMERS DRIVES SHOPPERS’ CHOICES

Posted by Moderator in Social Media Banks New Frontier

Ratings say Chase, USAA, and Wells Fargo provide top-rated mobile banking apps
Jan 19
2012

GOOD GUIDE FOR BANKS JUST JUMPING INTO SOCIAL MEDIA

Posted by Moderator in Social Media Banks New Frontier

Have you tried Crest 3-D White? (And why a banker should consider that)
Nov 17
2011

The root of the problem

Posted by Moderator in Beyond the Bank

When it comes to banking technology, more and more banks are developing smart phone applications (apps), which allow you to perform basic banking functions. Apps are and are going to continue to be the way of the future. Customers are now able to connect with their bank on levels that they have never been possible before. Although Apps present a unique ability, they also offer a unique challenge and can even open your bank up to potential fraud in ways that they have never imagined before. To better understand the potential risks, we need to understand what an app can do.
Nov 17
2011

SOCIAL MEDIA AND MULTIMEDIA ENHANCE CHASE AND WELLS ONLINE SMALL BUSINESS CENTERS

Posted by Moderator in Social Media Banks New Frontier

Two approaches to melding websites, video, and social channels
Oct 28
2011

DISCOVER VS. AMERICAN EXPRESS ONLINE PARTNERSHIPS WITH AMAZON: WHICH IS THE BETTER DEAL?

Posted by Moderator in Social Media Banks New Frontier

Both cards offer online “payments” with points
Oct 21
2011

CAPITAL ONE AND CHASE ENJOY MARKETING SUCCESS ON FACEBOOK

Posted by Moderator in Social Media Banks New Frontier

Unusual entrees make both companies’ Facebook pages eminently “likable”
Oct 21
2011

NCUA’S NOT READY FOR PRIME TIME

Posted by Moderator in UNconventional Wisdom

Is enforcement optional—and private—for credit unions?
Oct 14
2011

The benefits of a split personality!

Posted by Moderator in Beyond the Bank

This past week the world experienced the passing of Steve Jobs. Headlines everywhere have thanked Steve Jobs for his innovation and vision. No doubt he will be missed, but Apple fans should not worry, Steve Jobs left plans for the next version of each Apple product. Steve Jobs footprint will remain for generations. Thank you, Mr. Jobs, for inspiring creativity and the pursuit of excellence!
Oct 14
2011

DID GETTING ‘LEAN AND MEAN’ MAKE YOUR STAFF TOO LEAN, TOO MEAN?

Posted by Moderator in UNconventional Wisdom

Are your best sales types stuck inside doing compliance?
Sep 29
2011

CAN THEY SAY THAT ON THE WEB?

Posted by Moderator in Social Media Banks New Frontier

California case pits banks versus the blogosphere