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Lisa Valentine

Lisa Valentine

ABA Banking Journal Contributing Editor Lisa Valentine has 20 years of experience as a freelance writer and editor, with expertise across the full spectrum of the financial services industry, including banking, insurance, and capital markets. She specializes in interviewing high-level executives about business challenges, strategies, and transformations. She can be reached at lisa@valentinewriting.com

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Time to charge?

Long-simmering question of whether or not to charge for e-payments heats up

Payment innovations: Are you in?

With all the jockeying in the payments space, keeping up with new partnerships, upstarts, and product innovations could be a full-time job. Prepaid cards, alternative currencies (Ven, Bitcoin), mobile payments, and person-to-person (P2P) payments are just a few of the payment schemes that may or may not threaten a bank’s traditional business. Add nonbank competitors like PayPal, Google, or Facebook, and payments becomes even more challenging.

Money pit ... or enabler?

Six ways to make technology work for you. The keys: Add it to strategic plans, lean on vendors, embrace new ideas, reconsider outsourcing  

Mobile banking: Seven keys for success

If it seems like everyone is doing it, it’s because everyone is doing it—mobile banking that is. Mobile banking has become the new table stakes in delivery channels. Aite Group estimates nearly 7,000 U.S. financial institutions offer it to retail banking customers. Use is exploding at a compound annual growth rate of 28% through 2015, says TowerGroup.

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