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It's time to focus harder on what matters

For What It's Worth *

By | January 31, 2013 |

Trends and issues in AML from the MENA region, plus general musings

Techniques to help you figure out what's working, what's not

"Working from Home"--a new oxymoron?

The case isn't quite as it's been reported, but there are good reminders here

Case's best lessons lie in re-emphasis of some basics

5 C's notwithstanding, has it changed?

Long history predates statehood, and excellent service is just doing good business

 

"Data-driven" study defaults to interviews due to dearth of data

Distance between expectations and delivery drives satisfaction level

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