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Lisa Valentine

Lisa Valentine

ABA Banking Journal Contributing Editor Lisa Valentine has 20 years of experience as a freelance writer and editor, with expertise across the full spectrum of the financial services industry, including banking, insurance, and capital markets. She specializes in interviewing high-level executives about business challenges, strategies, and transformations. She can be reached at lisa@valentinewriting.com

Texas bank is a firm believer in video banking. But branches will stay
Environmental risk back on the radar
How Ohio savings bank targets third-party risk
Understanding customers, market, and risk tolerance is critical
Long-simmering question of whether or not to charge for e-payments heats up
Including a financial planning regimen as a core competency is healthy for both clients and banks
With all the jockeying in the payments space, keeping up with new partnerships, upstarts, and product innovations could be a full-time job. Prepaid cards, alternative currencies (Ven, Bitcoin), mobile payments,…
Six ways to make technology work for you. The keys: Add it to strategic plans, lean on vendors, embrace new ideas, reconsider outsourcing  
The potential is real, but it’s not a slam dunk. Segmentation is key
If it seems like everyone is doing it, it’s because everyone is doing it—mobile banking that is. Mobile banking has become the new table stakes in delivery channels. Aite Group…
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