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John Ginovsky

John Ginovsky

John Ginovsky is a contributing editor of ABA Banking Journal and editor of the publication’s TechTopics e-newsletter. For more than two decades he’s written about the commercial banking industry, specializing in its technological side and how it relates to the actual business of banking. In addition to his weekly blogs—"Making Sense of It All"—he contributes fresh, original stories to each TechTopics issue based on personal interviews or exclusive contributed pieces. He previously was senior editor for Community Banker magazine (which merged into ABA Banking Journal) and was managing editor and staff reporter for ABA’s Bankers News. Email him at jginovsky@sbpub.com.

Lack of customer care with mobile devices is a big problem
Customer demand is there, but banks must craft the mobile channel carefully  
When the “bring your own device” trend comes to the bank, measure the risks carefully
With tons of information funneling in from all directions, what do you do with it?
So far, hackers, phishers, and other high-tech criminals have been mostly thwarted by banks. However, new channels, more sophisticated criminals, and increased use of outsourcing are bringing new and insidious…
Windows 8 wants bankers to reach out and touch it
That question should guide bankers considering any new technology this year. Here’s how it plays out with four key tech trends
Business process improvement is the key to adapting new tools to do old things more efficiently, but it needs a driver
Advanced data analysis and new business approaches help banks navigate through a challenging credit market
Sending and storing data outside the bank can be economical, but know what you're getting into before you sign anything
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