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John Ginovsky

John Ginovsky

John Ginovsky is a contributing editor of ABA Banking Journal and editor of the publication’s TechTopics e-newsletter. For more than two decades he’s written about the commercial banking industry, specializing in its technological side and how it relates to the actual business of banking. In addition to his weekly blogs—"Making Sense of It All"—he contributes fresh, original stories to each TechTopics issue based on personal interviews or exclusive contributed pieces. He previously was senior editor for Community Banker magazine (which merged into ABA Banking Journal) and was managing editor and staff reporter for ABA’s Bankers News. Email him at jginovsky@sbpub.com.

Recent acquisitions intended to deliver a consistent consumer experience across mobile, online, branch, and ATM channels
PayPal, Amazon now top consumers’ list for trusted digital wallet
Convergence of mobile, social, big data, and cloud to require shift from IT manager to innovation partner
Shifting technology, nonbank competition, consumer preferences, regulatory uncertainty all are factors
Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
It’s never too early to go out on a limb
Apps, cloud, and expectations to make smart phones "smarter than you"
Younger customers seen using devices farther and wider
It’s all about the customer–and the customer is always right
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