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Technology

Agility seen as adding to traditional values of cost and risk
Banks led the way in standardizing data collection, retrieval
Suites of business-related services, assisted by automation, seen disrupting current lackluster business-banking relationships
Traditional methods would require four times the current floor space in ten years
Requirement: CIOs and CMOs will have to cooperate
Operational risks should be identified, assessed, and managed
Mobile, social, big data . . . Before you rush down those paths, make sure tech strategy matches business strategy. Three technologies may make more sense
Notable peak seen during holiday period
34% of banking organizations say they have invested in the technology
Bankers can use cloud tools to better satisfy customers

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