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Technology

Notable peak seen during holiday period
34% of banking organizations say they have invested in the technology
Bankers can use cloud tools to better satisfy customers
The technology-customer centricity-profitability linkage emerges
1 in 3 admit they lack sufficient tech savvy
Personal clouds to serve digital selves
Migration patterns and policy changes signal greater maturity
Branch, mobile, social, and video interactivity to foster the future of banking
Beyond SaaS, PaaS, IaaS, focus on BaaS (Banking as a Service)
Benchmark service provides comparative insights regarding emerging services

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