The Headache: Out-of-town training costs money by itself, and traveling to get to it adds even more expense.
Our Question: How does your bank control costs without staff going stale?
Controlling staff training and
"T&E" without sacrificing the benefits
With banks looking for cuts everywhere they can find them, a tempting target is the travel budget, especially when the travel is for conferences, schools, and other industry events. Yet bankers risk getting stale when they never leave the office, and don't get the opportunity to trade ideas with other bankers. How you find the middle way?
Come tell us how your bank makes it work.
Let's hear your views and ideas below!
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Patti Steele, president and CEO
said:
| Something we do to ensure that conferences and conventions pay off for the bank is insist on hearing back about what the employee sent to the event got out of it. Every employee who travels to a meeting must make a presentation about what they saw, heard, and learned. In this way, it not only helps solidify what they brought back in their own minds?the notes and PowerPoints don?t just sit under their desk in a canvas bag?but they formally spread the benefits among relevant coworkers. No one is exempt from this requirement. In fact, I myself must make a presentation when I come back from ABA and other industry events. | |
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Frank Campbell, president and CEO
said:
| I have two philosophies on sending my staff out of town for industry events. First of all, I tend to look on conferences as a reward for good performance. Those who do well for the bank have the opportunity to have some career growth. Second, what I just said doesn?t mean I?m sending them on a couple of days vacation with some business discussions thrown in. We expect anyone who goes on a trip at bank expense to bring back something of value that they heard that we can apply right here?an idea, an approach, what have you. | |
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