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Making Sense of it All

Bank tech trends can make your head spin. So each week longtime Tech Topics Editor John Ginovsky does his best to “make sense of it all.”

Armed with new tools, marketers make “customer obsession” a reality
Recent security breaches should not come as a surprise
Nonbank startup acquisition a sign of things to come
Visa, Microsoft adopt host card emulation for Android phones
New processes needed to capture ʻbusiness moments'
Mobile use adds both urgency and challenges. Will it pass smell test?
As new ideas take hold, they produce a new language to learn
Once support ends, bank systems gravely exposed to cyberthieves
“A permanent and irreversible shift”
As physical and digital shopping merges, security needs to be reexamined

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