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Confusing insider’s jargon can hurt
Learning by listening, and talking
Have regulators spotted major challenge?
Poor account analysis erodes your bank’s independent future
Balance skepticism, curiosity, and awareness
What are they really driving at?
Bankers should be talking about more of these—now
How can untrained credit staff build and maintain an independent bank?
8 promises and principles to keep
Don’t spend a dime if staff gives a bad time
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