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Checks/Remote Deposit Capture

Making Sense of it All

Bank tech trends can make your head spin. So each week longtime Tech Topics Editor John Ginovsky does his best to “make sense of it all.”

Slowly but surely the term "in-memory computing" is entering the consciousness of bank CIOs, CEOs, and boards.
For a while it seemed like all the hoopla over digital wallets had died down, and no wonder-most people scratched their heads over how to make money out of them. However, several analysts have taken another…
The use of cloud computing in banking rumbles ahead, albeit somewhat overshadowed by flashier news of other technologies, such as mobile payments, Big Data, customer relationship management, and others.
Something that the Executive Board said recently-and mentioned here as well-resonated enough to take a second look. To recap, they put it in the context of: "With rising costs and still-sluggish lending growth, the consumer banking…
Yet another acronym is making the rounds; this one, CEM, or customer experience management, roughly combines the adage "the customer is always right" with the latest techno-scheme of "predictive analytics."
Who wins when a bank finds a way to safely extend financial services to individuals traditionally deemed out of the mainstream?
The application of advanced analytics to detect and thwart sophisticated fraud increasingly is seen as the next, logical step in protecting customer data and identities.
A tech-side look at what the patron saint of innovation had to say to bankers, as a backdrop to new research from PwC
All of a sudden, it seems, cybersecurity is all over the news.
Gamification. Sounds like yet another trendy, buzzy, shot-in-the-dark term people make up to hype the latest hair-brained approach to financial services operations, a term like Big Data, BYOD, or social media.

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