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Customers
Part 1: Why customer problems may do more good than you know
Are you really connecting with the connected?
Generational divide may signal shift to plastic
But they’ll trade privacy for coupons
Data allows consideration of previously unscoreable consumers
How U.K. tackles fair treatment and how we can learn from it
Current laws provide protection, while consumers enjoy benefits
Technology, transformed branches, key to remaining competitive
Survey finds 82% of mobile banking users satisfied with their bank
Wearables may be about to take off, or not
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