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Retail Banking

It’s all about the customer–and the customer is always right
New alliance program gives merchants tools and resources to accommodate wallet
Security concerns, lack of a compelling reason seen blocking acceptance
Cost is lower that basic checking account fee
Already, 12.5 million Americans use mobile bill pay
Survey shows 50% increase in mobile banking; double- and triple-digit growth in online sales
Rising personal credit tide predicted by risk managers
Book Review: Good basic guide to engagement for bank gamification newbies
SNL Report: Q3 on par with Q2 as downsizing mounts
The best bank sites, however, still are significantly better than the bottom sites
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