FICO announced the general availability of its TRIAD Customer Manager version 8.6, a solution for credit customer treatment decisions that is used to manage two-thirds of the world's credit card accounts and multiproduct portfolios.
 
The new version is designed to help lenders make more precise, customer-level decisions on lending and credit line limits, pricing, transaction authorizations, cross-selling and collections. The changes in FICO TRIAD 8.6 make it easy for lenders to manage decisions on small business borrowers.
 
Equipped with strategy design and visualization capabilities, the product enables users to implement decision strategies based on a comprehensive customer-level view, rather than simply at the account level. FICO TRIAD also allows organizations to adapt and improve strategies faster through champion/challenger testing and systematic learning from operational results.
 
"To hang onto the best customers and attract new ones, lenders need advanced, precise, easy-to-use tools that let them look at customers as individuals, rather than simply accounts," says David Lightfoot, FICO vice president of product management.

[This article was posted on July 30, 2012, on the website of ABA Banking Journal, www.ababj.com.]          

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