August 30, 2011

Fiserv announced enhancements to its Signature bank platform for large- to mid-tier U.S. financial institutions, including the opportunity to deploy an enterprise level pricing strategy for all account types, access to a single view of bank customers across channels and lines of business, and technology that expands revenue generation.

“Financial institutions have a fundamental business need to understand the full impact of the relationships they have with all customers. Signature 11.1 addresses the new regulatory landscape and bank customer’s increasing expectations for service. Our clients can thus continue to transform the banking experience for their customers with, for example, relationship-based service pricing and a single view of a customer's relationship with the institution,” said Dave Santi, division president, Bank Solutions, Fiserv.

Relationship Pricing and Analysis for Signature is an enterprise level pricing product that can help deepen relationships with retail customers, private wealth clientele, small businesses, and mid- to large corporate entities. This pricing approach for both retail and commercial customers lets financial institutions compete more effectively while improving the customer experience by offering loyalty and behavior-based incentives.

These incentives could include reduced or waived fees and more attractive interest rates for eligible customers. The enterprise solution also enables financial institutions to analyze how commercial and retail customers are using their products and services.

Commercial Lending in Signature 11.1 has expanded revenue generation capabilities at the commitment and origination level with new fee options. To help manage commercial portfolio credit risk, Commercial Lending also features reporting enhancements with detailed views of unused commitments by loan, credit line, customer and group.

Signature 11.1 introduces Single Customer View for Signature, which utilizes service-oriented architecture to integrate applications, streamline business processes, and align IT. This enables financial institutions to achieve a consolidated view, at a summary level, of all customer accounts within a financial institution.

Other enhancements in Signature 11.1 include access to Fiserv-managed cardholder applications and data via Signature and Aperio from Fiserv and a new browser-based user interface. The UI for Signature allows users to access Signature screens with a web page feel and adds significant value to users in terms of training, usability, security and product stability.


http://investors.fiserv.com/releasedetail.cfm?ReleaseID=600360