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In 12 months everything is done! NOT!
Whither EMV? Who knows? Who cares?
Banks need to rethink telepresence approach
Use it to improve customer engagement, not reinvent teller experience
Steps to take to mitigate risk of security breaches
When you send out devices for service, who sees your data? And your customers'?
FDIC rep says agency becoming nervous about false, malicious posts
Could social media endanger deposit protection?
What’s in it for the customer?
That question should guide bankers considering any new technology this year. Here’s how it plays out with four key tech trends
Tracking physical assets: barcodes vs. RFID
Barcode and RFID (radio frequency identification) technologies have streamlined the process of keeping track of computers, office furniture, documents, and other physical assets. Which technology is best?
“Rewiring” the branch
New technologies focus on putting the customer first
Linear planning: not working
Frustrated by long response times? So are your customers, and it’s only getting worse
A purpose-built bank
Walk into any branch of Integrity Bank and you notice the smell. That’s by design
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