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For a while it seemed like all the hoopla over digital wallets had died down, and no wonder-most people scratched their heads over how to make money out of them.…
The use of cloud computing in banking rumbles ahead, albeit somewhat overshadowed by flashier news of other technologies, such as mobile payments, Big Data, customer relationship management, and others.
Something that the Executive Board said recently-and mentioned here as well-resonated enough to take a second look. To recap, they put it in the context of: "With rising costs and…
What does particle physics and the Higgs boson have to do with banking? 
A systematic, savvy approach protects bank interests
Yet another acronym is making the rounds; this one, CEM, or customer experience management, roughly combines the adage "the customer is always right" with the latest techno-scheme of "predictive analytics."
Who wins when a bank finds a way to safely extend financial services to individuals traditionally deemed out of the mainstream?
If you haven't noticed, there is a theme to my most recent blogs. The relationship between ourselves and our technology is changing!
The application of advanced analytics to detect and thwart sophisticated fraud increasingly is seen as the next, logical step in protecting customer data and identities.
Systematic, savvy approach protects bank's interests
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