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In an app world, "rock-solid" and "vault-like security" aren't exactly the kind of descriptive terms that get the blood racing. Unless, that is, you've just lost your smartphone or had…
It's a good sign for the economy that chief financial officers in general are shifting gears from coping with new regulatory and risk pressures, to thinking about business expansion and…
It is a competitive market out there and the level of intensity is increasing! Bankers are trying to develop strategies in response to a changing competitive environment and up pops…
The consumerization of gadgets in the workplace, commonly called "bring your own device," or BYOD, like it or not, is here to stay even in the banking industry.
Sending and storing data outside the bank can be economical, but know what you're getting into before you sign anything
Analysis can assist in branch management
Regulation is top of mind for banking executives and is viewed as the primary impediment to growth and traditional bank business models, while the likelihood of mergers and acquisition activity…
When you send out devices for service, who sees your data? And your customers'?
Customer relationship management, and its cousin customer experience management, are not new. Back when in-person transactions dominated the average customer experience, banks spent fortunes on ornate marble lobbies, columned fortresses…
Recently I attended an event at a local college where Bill Gates was the featured speaker. It was essentially an informal event where Bill did not deliver a speech as…
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