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Technology

Will account for 18% of IT spending in financial services
Mobile’s future includes avatars, remote activation, and video chat
Web-based repo tracker should spur other mobile ideas
Texas bank is a firm believer in video banking. But branches will stay
Mobile controls seen as win-win for consumers, banks
Payments innovation would add significant value to corporate bank clients
The move could keep ACH in the game and alter the game
Sweet spot is shared goals benefitting company, employees and/or customers
Step-by-step guide provides structure you can build on
CIOs need to shift hats from tech controller to orchestrator
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